Why's my PC BSOD?
Righto, Windows XP Pro Corp SP3, haven't installed anything new lately, it's just started blue screening occasionally and resetting.
Did a memtest, all ok.
OK, I know you can turn off auto-reset on an error, so I've done that.
But when it blue screens it pops up the screen for a nano-second before instantly resetting, so I don't have the chance to read the error code.
I made it log the error but I've checked the system log (My Computer, Manage) and I'm none the wiser as I don't know what I'm looking for.
It's not a heat issue, CPUs (Intel Core Duo) always below 60C, ambient system temperature no higher than 41C usually, HD around 45C and these values have been the same since I got the system about 2 months ago.
Help?
Did a memtest, all ok.
OK, I know you can turn off auto-reset on an error, so I've done that.
But when it blue screens it pops up the screen for a nano-second before instantly resetting, so I don't have the chance to read the error code.
I made it log the error but I've checked the system log (My Computer, Manage) and I'm none the wiser as I don't know what I'm looking for.
It's not a heat issue, CPUs (Intel Core Duo) always below 60C, ambient system temperature no higher than 41C usually, HD around 45C and these values have been the same since I got the system about 2 months ago.
Help?
Post edited by Vertigo on
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2. If using two (or more) RAM, try switching them around and/or try different RAM.
Though your RAM may come out clean in tests, it might be something as minuscule as a speck of dust.
http://www.tunexp.com/tips/maintain_your_computer/disabling_blue_screen_of_death_auto-reboot/
Which memory tester did you use? I've found the Microsoft one to be pretty good at flushing out dodgy memory. It's a free download from:
http://oca.microsoft.com/en/windiag.asp
Cheers,
Mark.
I used memtest86 v3.4 for my RAM testing and it came up with no errors but I could use that one and leave it going overnight with the extended test.
It's a laptop, by the way, which always makes everything doubly more painful.
Run chkdsk on the drive to identify any drive corruption.
Run sfc /scannow to check the integrity of Windows system files
Check the Event Log for bugcheck entries and Google them
Try Safe Mode and or MSConfig to resolve issues with apps that run at startup
AndyC The problem is intermittent, it just happens sometimes, so running another OS on it won't help as it's not something that happens every single time. And not when I'm doing anything specific, although there are higher instances when I'm using Winamp. Say 4/5 times it's crashed while using Winamp, but it also does it when I'm not using anything that makes sound.
Just ran chkdsk. I don't have any bad sectors but it found errors in the file system, so I'm rebooting it now to fix it. That might help. Ta!
do a search on the error that the BSOD reports. that should help point you in the right direction. BloodBaz posted a link to let you read it, if you haven't already done that.
And I can't check the error that the BSOD reports, as previously stated it flicks BSOD for a nanosecond before instantly restarting, even though I've disabled auto restart.
What you need to do is press the PAUSE/BREAK key for that ever elusive picosecond ... that might actually hold the screen so you can write it down ... but that's just a far fetched dream in a differently alternate, alternate reality.
I will check the event viewer next time it does it, so I know the time that it's done it, although you'd think that if it's ignoring my instruction to not reset, it may well also not bother to do a memory dump or log the crash.
regedit
in the start run dialogue. find the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
and see that the DWORD
AutoReboot
is set to 0. if it is not 0 right click on it and select modify. then enter 0 to disable the restart.