OT: Graphic Card problem

edited November 2005 in Chit chat
Ahem. It's me again with a computer problem! Last time I posted with a problem I was pleasantly suprised with some insightful answers that helped fix that problem. I'm hoping this one can be solved too!

There are actually two problems - one minor (no jokes now!) and one major. First the minor:

1) There seems to be some fungal discolouration in one corner of the monitor screen (or perhaps the anti-glare layer fixed to the monitor). Is there some easy way of removing this short of taking it to a repair service? The monitor is a Samsung 790DF if that's of any help.

2) My ASUS Radeon 9600SE is acting up. The display screen is corrupted when I enable full hardware acceleration. The boot screen is also corrupted. I can't play any 3D games because of this. Playing movies is also a pain because a row of discoloured pixels dance along the screen. However, if I disable all hardware acceleration in Windows I can watch the movies but they play jerkily.
I can play speccy games in an emulator in windowed mode but enabling full screen spoils the party.

I tried re-installing graphic drivers, installing newer drivers, installing older drivers, but nothing has worked. Note that I *had* installed newer graphic drivers some days before the problem cropped up. But I find it strange that the problem didn't show up immediately after I installed the drivers, which leads me to believe that it's not the drivers which is the problem. IAC, the older drivers should have worked but they don't.

Could it be a problem related to the motherboard BIOS problem I had earlier? I once read about malfunctioning pixel pipelines and am hoping it's not that!

Hmm... any ideas anyone? It's been only a year since I had this card and I'd hate to have to buy a new one!

Sorry for the long post but I though I should put all the cards on the table!
Post edited by Arjun on

Comments

  • edited November 2005
    Hold on thar bold eagle, you wouldn't - oops, soz.

    What do you mean by "boot screen"? Do you mean the actual screen you get when you first boot your puter? If so, drivers will not fix the problem as the graphics card is working from it's own bios until Windows fires up the drivers. If this is the case, your card is probably buggered.

    Discolouration of the monitor. I'm not sure I fully understand what you mean - is it physical discolouration of the screen, or something only visible when the monitor is powered (ie, part of the picture)? If part of the picture, could the damage have been caused by a magnet? In which case, you may need to de-guass the screen.
    Oh bugger!<br>
  • edited November 2005
    By boot up screen I meant "BIOS splash screen" (which in my case is the ASUS splash screen). Thereafter the Windows boot screen is also buggered.

    Whilst playing games, anything that uses 3D is buggered. Odd lines and stuff. While playing movies I get odd colours on the screen.

    The discolouration I mentioned is a physical one. I can see it even when the monitor is switched off. A bit dirty-muddy-water brown kinda thing.
  • edited November 2005
    If your bios screen is buggered then that's the Graphics card bios or graphics card RAM up the swannee - see, it can't be drivers as none are loaded until Windows boots and loads them. The card will have its own bios to handle the basic i/o required at boot. If you think about it, you get a display even without a system disk installed (so no drivers could have been loaded), so the card must be capable of basic functionality (CGA probably) without any drivers at all apart from it's own bios. How else do you get "non valid system disk" or whatever displayed on the screen. How else can you see your bios settings?

    The first thing you should notice at switch-on is the copyright of the graphics card bios. Mine says something like "Nvidea MX440 Gforce" or something similar - yours should say something similar before the main pre windows display gets going.

    You may be VERY lucky - have you tried to see if the card is seated ok in it's slot? You may have a bad connection, caused by loose fitting or dusty contacts.

    As I have said somewhere else in a different post, dodgy RAM is a nightmare to trace sometimes. Is your graphics card designed to use "shared" memory, or does it have it's own on board RAM?

    If shared RAM, try a different stick of RAM. I don't know what part of RAM Windows prefers to allocate to a graphics card, but I do know that Windows likes to occupy "high RAM" itself. Not that it is relevant as to which part of RAM Windows likes to allocate - if windows isn't loaded yet, the graphics card bios should sort that out itself, using system RAM, so you shhould check system RAM.

    I think you're looking at a replacement graphics card dude if none of the above works, but if you have a spare (maybe onboard?) card, try that first and if you get the same problem, it could even be your mobo, but that's unlikely.

    Of course, if it is buggered, you can rest assured I will give it's silicon soul a good send off.

    Maybe some cleaning fluid can cure the mucky bit on the monitor?

    _________________
    Cao ni - as they say in China

    [ This Message was edited by: DEATH on 2005-11-04 12:08 ]
    Oh bugger!<br>
  • edited November 2005
    On 2005-11-04 12:07, DEATH wrote:
    If your bios screen is buggered then that's the Graphics card bios or graphics card RAM up the swannee - see, it can't be drivers as none are loaded until Windows boots and loads them.

    That's what I figured too but didn't wanna believe. :(
    You may be VERY lucky - have you tried to see if the card is seated ok in it's slot? You may have a bad connection, caused by loose fitting or dusty contacts.

    Hmm... I'll try this today when I get back home.
    Of course, if it is buggered, you can rest assured I will give it's silicon soul a good send off.
    Gosh! Thanks. But it looks like you've already come to collect... :)
    Maybe some cleaning fluid can cure the mucky bit on the monitor?
    Er..that's the strange thing, I can't seem to wipe it off. It seems to be behind the monitor screen, which is rather improbable leading me to believe that there is actually an anti-glare layer in front of the real monitor screen.

  • edited November 2005
    On 2005-11-04 09:50, Arjun wrote:
    Ahem. It's me again with a computer problem! Last time I posted with a problem I was pleasantly suprised with some insightful answers that helped fix that problem. I'm hoping this one can be solved too!

    There are actually two problems - one minor (no jokes now!) and one major. First the minor:

    2) My ASUS Radeon 9600SE is acting up. The display screen is corrupted when I enable full hardware acceleration. The boot screen is also corrupted. I can't play any 3D games because of this. Playing movies is also a pain because a row of discoloured pixels dance along the screen. However, if I disable all hardware acceleration in Windows I can watch the movies but they play jerkily.
    I can play speccy games in an emulator in windowed mode but enabling full screen spoils the party.

    I tried re-installing graphic drivers, installing newer drivers, installing older drivers, but nothing has worked. Note that I *had* installed newer graphic drivers some days before the problem cropped up. But I find it strange that the problem didn't show up immediately after I installed the drivers, which leads me to believe that it's not the drivers which is the problem. IAC, the older drivers should have worked but they don't.

    Could it be a problem related to the motherboard BIOS problem I had earlier? I once read about malfunctioning pixel pipelines and am hoping it's not that!

    Right, from my dealings with many graphics cards, yours overheated at some point, and now your BIOS is screwed. There are two possibilities:

    1) You may be able to replace the BIOS with another one with a firmware upgrade (software is available, but since I only really deal with Nvidia cards, I can't comment on ATI's). This may solve the problem unless it's problem 2.

    2) The BIOS chip is physically screwed, which basically means "bye bye graphics card".

    This would easily explain why the graphics are screwed, and switching off hardware acceleration removes the glitches, as then the GPU functions are essentially bypassed.
  • edited November 2005
    Okay, looks like the problems are down to:

    1) Loose contacts or dirt
    2) Knackered BIOS

    which *may* be fixed by:
    1) Cleaning contacts, replugging it in
    2) Flashing BIOS or buying new card

    Guess which one I'm praying is true.. :)
  • edited November 2005
    Don't forget the replacement ram option :)
    Oh, no. Every time you turn up something monumental and terrible happens.
    I don’t think I have the stomach for it.
    --Raziel (Legend of Kain: Soul Reaver 2)

    https://www.youtube.com/user/VincentTSFP
  • edited November 2005
    On 2005-11-04 09:50, Arjun wrote:
    2) My ASUS Radeon 9600SE is acting up. The display screen is corrupted when I enable full hardware acceleration. The boot screen is also corrupted. I can't play any 3D games because of this. Playing movies is also a pain because a row of discoloured pixels dance along the screen. However, if I disable all hardware acceleration in Windows I can watch the movies but they play jerkily.
    I can play speccy games in an emulator in windowed mode but enabling full screen spoils the party.
    ut all the cards on the table!
    Hmm, that doesn't sound good.
    I had a very similar problem 6 years ago with a Voodoo Banshee. Everything worked OK but when I tried to run Quake II, some bright horizontal lines appeared in the middle of the screen and the game froze. I flashed the card ROM but the problem didn't disappear.
    The card warranty was still valid so I went to the shop; they tested the card and said that the RAM was surely broken, these lines are typical symptoms of a video RAM failure; so they gave me a new card.
  • edited November 2005
    QUOTE

    Gosh! Thanks. But it looks like you've already come to collect...

    __________________________________

    No, actually I came to see if you would like to share a beer with me Arjun. Being in Bombay though, the joke maybe lost on you??


    Oh bugger!<br>
  • edited November 2005
    Okay so it wasn't a loose fitting card or dirty connections as I was hoping. It's properly buggered all right.

    However, here is a mysterious thing:
    Some of the DivX movies work all right - even in fullscreen!

    Even more peculiarly, everything in Spin runs in fullscreen with no problems whatsoever - even though I have DirectDraw enabled.

    However, Spectaculator with DirectDraw (fullscreen) gives me the graphic problems!

    I don't understand this at all! If both are DirectDraw accelerated, shouldn't the behaviour be same for both?!
  • edited November 2005
    Try this ... run the Direct ex diag program and if it doesn't complain then your card is probably bad ... I know it sounds backwards but I've had that happen (even after reseating, different RAM etc).

    Skarpo
    :)
  • edited November 2005
    How does your computer act in Safe Mode? Try some simple games and 3D stuff and see if the same problems.

    Skarpo
    :)
  • edited November 2005
    Skarpo, he gets problems even before Windows boots! It's not a driver problem.


    Oh bugger!<br>
  • edited November 2005
    On 2005-11-07 09:35, DEATH wrote:
    Skarpo, he gets problems even before Windows boots! It's not a driver problem.



    Yes, but see my message just above Skarpo's! I'm properly puzzled now!
  • edited November 2005
    Could it be that one program uses certain functions of the card whilst the other does not? Also, if that graphics card is using shared system/graphics RAM, you could easily get all kinds of strange problems, including duff boot screens. Intermittent RAM is a real pain to track down and causes so many things to go wrong. Did you change your RAM stick (assuming the card uses shared RAM)?
    Oh bugger!<br>
  • edited November 2005
    The card doesn't use shared memory so that (as in shared memory) shouldn't be a problem.

    Also, since both Spin and Spectaculator are using DirectDraw to draw on the screen, I don't think either of them is directly accessing any hardware functions. One possibility is that Spectaculator is using 3D Hardware acceleration while Spin is using 2D acceleration only via DirectDraw.

    Speculating now... but if Spectaculator is using the DirectX8+, it's probably all 3d accelerated. Hence 3D transformed and hence corrupted.

    Spin maybe using DirectDraw7 interface (2d acceleration) to achieve the same thing and hence no corruption.

    Guess only the emulator authors can clear up this puzzle!
  • edited November 2005
    Yeah, it's certainly very strange! Still reckon you should try another card to see if the problem goes away tghough as I can't see that all the fancy features are used on the boot screen!

    I wonder if the basic functions are mapped to a certain part of the cards' memory that is damaged, and this part of the map is also used during the use of the advanced features. A bit like the Spectrum screen - if you have only one bad memory location, it would corrupt the screen, but software (unless screen resident) would run perfectly normally.


    Oh bugger!<br>
  • edited November 2005
    On 2005-11-07 09:35, DEATH wrote:
    Skarpo, he gets problems even before Windows boots! It's not a driver problem.

    Excellent point! ;) Sometimes the obvious is just too ... erm ... obvious (department of redundandcy department).

    Skarpo
    :)
Sign In or Register to comment.