proof of postage cert. no more

fogfog
edited January 2011 in Chit chat
don't know if any of you ebay stuff.. well if you do small items and you normally send em and get proof of postage cert.. prepare for some fun

they stopped it!! you now have to get a receipt.. I thought it was a joke but 2 lots of people told me the same thing

stand there and waste the staff's time more... so i will purposely be posting all my items on 1 day and hopefully others will do the same and maybe the mug at head office who came up with that "brainwave" will take the hint

if they had half a brain you should be able to prepare them online, then go into the post office and just quote them a reference number.

they try to get me to buy the postage online and waste my ink... I bought my stamps PRE them going up to save some money. I will again before they go up in april.

they should be glad for the business and not dissuading people
Post edited by fog on

Comments

  • edited January 2011
    I have to post one item today, and I am dreading it. They privatised our main post office, and it's awful now.
  • fogfog
    edited January 2011
    well I go 2-3 times of the week some of the time. down the road on the m1 from you currently till march and the small post office in queens square is bad, but near..
    other one in levistock green , top bloke.. no hassle.. but too far to be wasting petrol on

    London queues are plain crazy though compared to out here in the sticks
    the proof of postage cert is needed for ebay.. and you can prepare em before you go in.. so they just check / count / stamp.

    now they have to do all the post codes per item.. waste printer paper etc.
    AND for free kinda, as I bought my stamps and they are weighed.

    having nightmares with "home" delivery network at the moment.. they lost an ebay parcel last month.. and coz tesco use them for some of their direct stuff.. friday I was supposed to get something.. still not here!! and it's the persons birthday.. 1 day , fair enough.. but they are taking the p...

    edit : after spending the morning on the phone "Home" have said it's missing.. (= it's been nicked no doubt).. so if your ordering a laptop via tesco get it dropped in store. It's a shame really as these idiots at "home" effect other people.. they also messed up some ebay parcels I sent out and don't seem a$$ed about it.
  • edited January 2011
    My wife had a complete nightmare recently with Littlewoods.

    Ordered this baby chair with sounds/toys etc, had something delivered before xmas and you just sign for it dont you ? Find out later its 1 of 2 so obviously one box is missing. Ring up littlewoods and theyre basically saying you signed for it, we think youre lying and y ou got it all.

    Tons and tons of phone calls and calls to the depot. Then 'amazingly' a box turns up 4 weeks later (ruined xmas) with no details/forms attached to it. Do we get an apology ? Hardly, just a 'mistakes happen...' type crap.

    We're being picky and making Littlewoods pay for the 3 hours of phone calls. Takes the biscuit.
  • edited January 2011
    fog wrote: »
    they should be glad for the business and not dissuading people

    you seem to be under the impression that the Royal Mail wants to deliver your post... Pretty sure they wish everyone would stop sending letters and parcels altogether.
  • fogfog
    edited January 2011
    well they do make profit on some of it.
    the gap between 4-8kg parcel ? i forget which one / size is ?4.. and then it leaps to 8.
    it's the point of they have made it more complex , rather than simpler

    in cities they make a profit, but more rural places they don't i'm sure , but leaving that to couriers the could charge whatever they wanted
  • edited January 2011
    guesser wrote: »
    you seem to be under the impression that the Royal Mail wants to deliver your post... Pretty sure they wish everyone would stop sending letters and parcels altogether.

    :p

    When I was at collect (1993/4) I used to leave our house at 8:20am to walk to there by 9, and the post always arrived before I left our house. Plus in those days there was a second post, in the afternoon.

    Now we only have one delivery a day, and that can be any time between 11:30 and 2pm. Yet the price of postage has actually gone up over time, even though the service has deteriated badly.

    And yes, the few times I've been in our post office (the main one, in town, as both the post offices closer than that have closed down) it's more like the check in lounge of an airport, with endless queues, take-a-ticket-and-wait-until-the-number-is-called machines, and a level of complexity as regards deciding which desk's queue you need to queue at for your desired errand that would drive most pensioners to a frenzy!

    Why is it that in Great Britain, if someone works then we change it and change it until it doesn't work, then we leave it at that and put the price up?

    The GPO used to work fine. Now it's rubbish. And several times over the past few years we've had the postman stick a "we called but you weren't in" note through the door when there was someone in, so I've had to go to the town collecting office (not easy, as they shut at 4:30, or so, at which time I'm still thirty miles away at work) to collect the item, and when I mention that I or someone else was in they just shrug. Aparently it's because the postmen now have to work to a strict timetable, so they can only spend so long in each street, so if they wait a few minutes for someone to answer the door then they get behind in their time, and can be penalised. Not fair to them at all, but also not fair to us customers who just get a note through the door with no attempt at all made to knock on the door.
  • edited January 2011
    I used to work for Royal Mail, when I left if was after the deregulation of postal services - I thought it was a bit sad at the time 'cos they were making big daily losses and other couriers were snatching a lot of the profitable customers (i.e. businesses), whereas Royal Mail were bound to maintain their consumer letter service. I had the feeling that any changes would end up annoying the average personal consumer.

    As I recall, one justification for switching standard deliveries from early morning post to a single later delivery was that most people were at work in the day & could deal with their mail when they got home, unfortunately I guess a lot of people liked to open their mail over their cup of tea & bowl of Frosties..
  • edited January 2011
    I guess we all have our tales of poor service from any customer facing company - I have to admit that I find the local home delivery guy quite good, but have had shocking service when using them to pick up elsewhere in the country.

    I had one instance where we paid extra for an evening collection - so what time did they try and collect 11am (on 4 consecutive days, despite speaking with the depot manager and explaining in no uncertain terms that 11am is not the evening for most people!).

    Also remember my brother sending some flowers by them for mothers day - bearing in mind it is a Sunday, and the flowers are clearly marked fresh flowers - they tried to deliver on Thursday but no-one in. Mom used automated system to book re-delivery for Friday (no show), then Saturday (no show) - Monday was a bank holiday (Easter), and they never even bothered to try and deliver the dead flowers!

    As for the post office - I get a good service from my local post offices, but find that now theyy have closed so many branches the small branches are becoming a health & safety risk for the staff as they are often hemmed in by the amount of parcels being sent out (ebay et al) and have even had to start putting the loaded sacks out the other side of the security counter, just so that they have room to move.

    The reason for only one delivery is supposedly so that they do not have to pay extra for anti-social working hours - new posties do not have to be in the sorting office for 5am.

    Yes, the stamps still go up in price, but so long as its cheaper than me delivering them myself, I continue to use the post office, or other couriers if its over 2Kg and going abroad!
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  • edited January 2011
    ewgf wrote: »
    The GPO used to work fine. Now it's rubbish.

    well the GPO doesn't exist any more perhaps that's the problem :)
  • edited January 2011
    We keep having mail vanish.. especially appointment letters. I need to see leg doctors about my leg and now because I've not kept three appointments, because i've not recieved appointment letters, they now refuse to see me.
  • edited January 2011
    I need to see leg doctors about my leg and now because I've not kept three appointments, because i've not recieved appointment letters, they now refuse to see me.

    Sounds like you don't have a leg to stand on :-P

    Back on the post trials and tribulations, the recent change that bugged me was the abolition of the 81p single stamp. The packet rate for 2nd class items up to 250gm is 81p and the existing stamp was a simple way to pay for CDs and DVDs sold on eBay. Now there's not 1 stamp you have to buy a first class and 2 x 20p, or any other combination of stamps to make up the value. Which genius thought that up - get rid of the stamp for the value of the weight of item!! Mind, the rates will doubtless all go up from 1 April anyway.... :mad:
  • fogfog
    edited January 2011
    amfoot , your doing it wrong mate.

    1* 1st class LL (66p) + 3*10p = 96p
    1* 2nd class large letter stamp (51p) + 3*10p = 81p :)

    damn I'm a postage geek , but I always use 2nd class as default.

    it would be nice if there was "one" stamp. but they do it that way because of the price hikes.

    the beauty of none price marked stamps is obv you are paying the old rate for the new postage :)


    I give them 1-2p profit when I do other tapes.. but well I bought a LOT of 2nd LL stamps.. and will again before the postage hike in april.

    3rd post office i went into today.. said they hadn't stopped the books! whats going on.. I had to stand their like a plum writing out the sheet instead of doing that at home
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